Questions
About our toys, engraving, delivery and returns.
Toys & safety
Yes. Every toy is tested to the European toy standard EN 71, painted with water-based colours and finished with plant oil and beeswax. Each page gives the age it is made for.
Beech, birch, maple and oak from forests that are replanted, and lime for the finest carving.
Wipe with a damp cloth and let them dry in the air. Never soak them or put them in the dishwasher.
Engraving & gifts
Yes, on every toy marked Engraving. Choose Engraved name and tell us the name in the order note: up to twelve letters.
Every order can leave wrapped in paper and string with a handwritten card, free of charge. Say so in the order note.
Orders & delivery
Toys in stock leave within two working days; engraved toys within four. Delivery takes two to four working days in Europe.
Free on orders over 60 euros, and a flat 5 euros below that.
Yes, within thirty days if it is unused. Engraved toys are made for you and cannot be returned unless they are faulty.